Frequently asked questions.

We combine three layers of defence:

1. Automatic email protection to block spam, viruses and phishing attempts before they reach your teams.
2. Security awareness and attack simulations to make your staff the first line of defence.
3. Continuous monitoring through our cyber cockpit and our Dakar-based team.

Not at all. CyberSEN is a turnkey solution: our engineers take care of setup, configuration and training. Within a few hours, your email is protected and your teams know the right reflexes.

For personal addresses, the Essentiel pack includes attack simulation campaigns, interactive training modules and a behaviour audit.

We can also help you move to a professional domain (for example @yourcompany.sn) to switch on full protection.

Support is provided directly by our experts:

• Premium packs: handled within 24 working hours.
• Essentiel pack: answer within 72 hours at most.

Yes. Prices are per user and per month, VAT 18% included. Volume and commitment discounts apply automatically to yearly payment.

Yes. Payment can be monthly or yearly; the commitment remains one year minimum, even when paying monthly. Yearly payment gives you a discount.

In Senegal, your subscription is paid online by mobile money or card, on our payment provider's secure page (PayDunya). No payment data passes through our website. Above the online payment ceiling, an adviser helps you settle by bank transfer.