Frequently asked questions.

We combine three layers of defence:

1. Automatic email protection to block spam, viruses and phishing attempts before they reach your teams.
2. Security awareness and attack simulations to make your staff the first line of defence.
3. Continuous monitoring through our cyber cockpit and our local team.

Not at all. CyberSEN is a turnkey solution: our engineers take care of setup, configuration and training. Within a few hours, your email is protected and your teams know the right reflexes.

For personal addresses, Pack Essential includes attack simulation campaigns, interactive training modules and a behaviour audit.

We can also help you move to a professional domain (for example @yourcompany.gm) to switch on full protection.

Support is provided directly by our experts:

• Pack Confidence and Pack Premium: handled within 24 working hours.
• Pack Essential: answer within 72 hours at most.

The prices shown are indicative, per user and per month, VAT 15% included. Your final price is confirmed in a quote, adapted to the size of your organisation. Volume and commitment discounts apply to yearly payment.

Yes. Payment can be monthly or yearly; the commitment remains one year minimum, even when paying monthly. Yearly payment gives you a discount.

In Gambia, we invoice in dalasi (GMD). Once your quote is accepted, an adviser sends you the invoice and the payment details. Online payment is coming soon.